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Meghan Villarreal
Ft. Worth, TX 76126
210.262.2012
villarrealmeghanm@gmail.com www.linkedin.com/in/meghan-villarreal
Dedicated professional with 10+ years of experience delivering quality service in healthcare environments. Well-rounded in time and resource management to execute strategic and innovative methods of enhancing productivity. Demonstrated knowledge of practices and principles of healthcare management. Avid researcher, motivated in remaining current on legislation and regulations at national, state, and local levels. Communicates with management, staff members, and clients to reduce delays in satisfaction. Strong attention to detail with an ability to multitask responsibilities based on urgency.
Areas of Expertise
• Program Management
• Policies & Procedures
• Patient Care
• Public & Community Relations
• HIPAA Regulations
• Relationship Building
• Process Improvement
• Training & Professional Development
• Client Support
Professional Experience
The Expo Group, Irving, TX
Customer Account Manager, 2019
Interacts with international and domestic exhibitors to administer knowledge regarding the details of their events and exhibit requirements. Evaluates and processes trade show service orders and floor plans with speed and accuracy on behalf of the clients to ensure compliance of rules and regulations. Compiles data for final invoice billing. Quick to organize and reconcile projects. Known as a point of contact for account executives, providing knowledge as needed for trade show exhibits.
• Pack Expo Las Vegas and Healthcare Packaging Expo 2019
From the Heart Pediatric Therapy, San Antonio, TX
Speech-Language Pathologist Assistant, 2018
Oversaw the development of new activity programs designed to align with goals and create effective home exercise programs. Analyzed relevant date to identify the outcomes of patient progress and achievements to determine if adjustments should be made. Continuously researched to enhance intervention techniques for top quality treatments.
• Boosted revenue by significantly improving processes, providing additional resources, and ensuring patient compliance.
• Recognized for conducting therapy for ECI caseload and utilized ProMedDa for documentation.
Encompass Home Health, San Antonio, TX
Speech-Language Pathologist Assistant, February 2013 - July 2017
Led comprehensive parent education sessions to secure client success on achieving goals. Managed complex scheduling. Adhered to policies and procedures. Prepared reports and maintained records. Daily travel.
• Acknowledged for minimizing turnover with adequate training, coaching, and mentoring.
• Produced new and improved processes and equipment to maximize performance.
Team Care Rehab, San Antonio, TX
Speech-Language Pathologist Assistant, 2012 - 2015
Coordinated record keeping methods to eliminate the interruption of services. Collaborated with the multidisciplinary team to advance communication and deliver a positive patient experience. Interacted with families regarding appropriate techniques and resources within the community to secure patient success after discharge.
• Provided extensive training, mentoring, and coaching to new employees and volunteers.
Alight Pediatric Therapy Clinic, New Braunfels, TX
Speech-Language Pathologist Assistant, 2010 - 2011
Organized direct therapy services, providing precise written and verbal communication with the supervisor, office managers, and C-level leadership. Actively worked with cross-functional teams for optimal patient fulfillment. Informed families concerning patient progress.
Uvalde CISD, San Antonio, TX
Speech-Language Pathologist Assistant (Contract), 2008 - 2009
Controlled inventory levels for multiple campuses while remaining in budget limits. Guaranteed error-free electronic documentation and confirming all staff had appropriate training on assistive technology devices. Administered therapeutic intervention to remove concerns of students being unable to obtain full benefits from the educational program.
*Also, previously employed as a Speech-Language Pathologist Assistant at North Texas Therapy and Home Care, La Vernia ISD and TX-Star Speech-Language Services as well as Weekend Activities Coordinator at Elan Westpointe.
Education
Master of Science in Healthcare Administration
Texas Tech University Health Sciences Center, Lubbock, TX
Bachelor of Science in Speech, Language, & Hearing Sciences
Texas Tech University Health Sciences Center, Lubbock, TX
Credentials
• Licensed Assistant in Speech-Language Pathology - #34219
• Basic Life Support (Adult, Child, & Infant); CPR Certification
Affiliations
• San Antonio Chapter Board Member, Texas Tech University Alumni Association, 2018-2019
• Student Member, American College of Healthcare Executives, 2019
• Student Member, Healthcare Financial Management Association, 2018
Professional & Community Involvement
• Volunteer, RCNB First Impressions Team, 2018
• Volunteer, SOS Food Pantry, 2014 - 2016
• Mentor, Communities in Schools, 2015 |